Condiciones de entrega

1. Scope

These Delivery Terms explain how and when products purchased through https://oyununadresi.com are delivered to the Buyer and form an integral part of the Distance Sales Agreement.

2. Seller / Service Provider

• Legal name: Oyunun Adresi
• Address: ORG.NAFİZ GÜRMAN MAH. 7119 SK. NO: 41 İÇ KAPI NO: 2 BAYRAKLI / İZMİR
• Tax office / Tax number: Yamanlar Vergi Dairesi / 2810711506
• Phone: +90 536 584 2617
• E-mail: info@oyununadresi.com
• Registered e-mail (KEP): halil.demirci.35@hs01.kep.tr
• Website: https://oyununadresi.com

3. Delivery Method

Products sold on the Platform are digital products and are not shipped physically; no shipping or delivery fee is charged. Delivery takes place on the order details page in the Buyer’s Member account.

In the exceptional case of a Marketplace Seller listing a physical product, the carrier, shipping fee and estimated delivery time are stated on the listing page; delivery time cannot exceed 30 days.

4. Instant Delivery

For e-pins, gift cards, CD keys and similar code-based products, the code usually appears on the order details page within seconds of payment approval. Balance payments complete immediately; bank transfer payments complete when the payment reaches the Seller’s account and is matched to the order. FAST payments are usually matched within minutes, while an EFT sent outside banking hours is matched on the next business day.

A code is deemed delivered when it is made available to the Buyer on the order details page. Viewing and using the code ends the Buyer’s right of withdrawal; rights regarding defective codes are reserved.

5. Top-ups to Game Accounts

For orders where in-game currency or items are loaded directly to a game account, the top-up is made to the player ID, server and username entered by the Buyer. The Buyer is responsible for the consequences of incorrect information; if the top-up has not yet been made, the Buyer may request a correction.

6. Manual Delivery

Some products are delivered manually by the Marketplace Seller or the Service Provider. The estimated delivery time is shown on the listing page; delivery is handled through the order details page and in-order messaging.

• The seller delivers the product within the time stated on the listing page and marks the delivery in the system.
• If an order is not delivered within the stated time, the Buyer may cancel it; the amount paid is refunded to the payment method.
• Delivery time may in no case exceed 30 days from the order date.

7. Delays and Security Review

Delivery may be delayed by payment institution approval, outages in publisher systems, restocking or a security review. In that case the Buyer is informed through the order details page and/or by e-mail. If the product cannot be supplied, the order is cancelled and the amount is refunded within 14 days at the latest.

8. Support

For any question or problem regarding delivery, contact us via the e-mail address info@oyununadresi.com, the phone number +90 536 584 2617 or the form on the Contact page and live support. Stating your order number speeds up the process.